Contact us
Write to us at the address below. It is the fastest way to get help:
Send us an emailCrazy Rummy
Support
A question, a problem, a suggestion? We reply personally. Crazy Rummy is built by an independent team: every message is read.
For a faster answer
If you are reporting a problem, these details help us reproduce and fix it:
- Your player nickname.
- Your device model (for example iPhone 13, Samsung Galaxy S22).
- Your system version (iOS or Android).
- The game version, shown in the settings.
- A description of what you were doing when the problem occurred, and a screenshot if possible.
Common questions
- Account, sign-in or forgotten password: tell us the email address used at sign-up.
- Subscription, purchase or refund: payments are handled by Google Play or the App Store. Attach your purchase receipt to your message.
- Deleting your account: the full procedure is described on the dedicated page of this site.
- Privacy and personal data: see our privacy policy.
Response time
We usually reply within 2 to 3 working days. For any request concerning your personal data, the maximum delay is one month, in accordance with the GDPR.
Publisher
Alain Hirsch — 173 rue de Courcelles, 75017 Paris, France